Analytics depth is easy to overstate and hard to verify later
Reporting is a capability that sounds standard but varies widely. Some platforms surface a rich, filterable view of spend and volume; others show only a basic order list. The gap matters most when you need to reconcile spend, forecast, or report margin by protocol. Discovering after onboarding that the analytics are thin is an expensive surprise.
Because Refill does not document its analytics, ask to see the actual reports in a demo: what metrics, what filters, what date ranges, and whether you can export. If a number is not visible in the demo, do not assume it exists.