Speed
Orders in conversation, not clicks
Describe the patient and medication once. Agent Fiz runs patient search, strength resolution, and cart assembly in a single turn instead of bouncing between chart, catalog, and cart screens.
Cash-pay clinics & telehealth • 503A
Run pharmacy ops in plain English.
Tell Agent Fiz who needs what. It finds the patient, resolves the right in-stock strength, and builds a cart line you approve before anything saves. No competitor offers full natural-language pharmacy ops inside the ordering workflow.
LegitScript-certified 503A partners · HIPAA compliant platform
LegitScript 503A HIPAA + BAA Human approval required Pass-through pricing In-stock aware Conversation history
Stop clicking through menus to place one order.
Say what you need. Agent Fiz handles patient lookup, strength resolution, and cart lines while you stay in the conversation.
How Agent Fiz works
Talk. Review. Approve. Done.
Your team already knows what to order. They should not have to hunt tabs, re-type patient names, or decode catalog SKUs to get it into the cart. Agent Fiz is the natural-language layer on top of Fizy Health. You describe the job in plain English, it runs the lookups and validation, and every write waits on your explicit approval before it touches a patient record.
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ASK
Describe the order the way you would to a colleague.
Open Agent Fiz and say what you need: find a patient, add semaglutide at the lowest in-stock dose, or ask how a workflow works. No form fields, no tab switching. The conversation history stays scoped to your clinic so you can pick up where you left off.
- Plain English for patients, medications, and how-to questions
- Conversation history with auto-generated titles
- Available from the dedicated workspace or the topbar overlay
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LOOKUP
Agent Fiz finds patients and resolves the right SKU.
Behind the scenes, Agent Fiz searches your patient list, resolves medication strength to a canonical FIZY SKU, checks what is in stock at your clinic, and pulls ordering policy for that SKU. It picks the prescribing provider automatically when it can, including DEA-validated providers for controlled medications.
- Patient search without re-typing chart details
- In-stock strength resolution with lowest-dose recommendations
- SKU order policy and provider selection handled in the turn
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PROPOSE
A full cart line appears for you to review.
When the patient, SKU, and provider are known, Agent Fiz assembles a complete proposed cart line: directions, quantity, days supply, refills, and clinical justification when the catalog requires it. Nothing saves until you press Approve on the action card.
- SIG, quantity, days supply, and refills inferred from context
- Justification filled from catalog policy when required
- Out-of-stock strengths blocked before a proposal is shown
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APPROVE
You stay in control of every mutation.
Agent Fiz never writes to the cart on its own. Each proposed line lands as an action card with a clear summary. You review, edit if needed, and approve. That is the same human-in-the-loop standard your compliance team expects from AI in a clinical workflow.
- Explicit Approve before any cart mutation
- Proposed actions show patient and SKU without exposing PHI in chat
- Approved lines land in your clinic cart immediately
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ANSWER
Ask how anything in Fizy Health works.
Not every message is an order. When staff ask how to check order status, set up auto-ship, or walk through checkout, Agent Fiz searches the product knowledge base and answers with grounded steps. It can also offer to run the in-chat workflow when that is faster than clicking through menus.
- How-to answers grounded in Fizy Health documentation
- Policy and workflow questions without opening a help tab
- Dual path: Agent Fiz can do it for you or show the manual steps
Platform
More than a chat box.
Agent Fiz is the conversational front end to the Fizy Health pharmacy ops platform. It proposes cart lines in chat, and the rest of the platform handles checkout, routing, tracking, refills, and pass-through pricing. One login, one partner, ops that scale with your volume.
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ONE CART
Approved lines land in your clinic cart.
Every approved Agent Fiz proposal becomes a line in the same one-cart workflow your team already uses. Stack patients, validate, and check out once.
- Proposed lines merge into the clinic cart on approval
- Same validation and pass-through pricing as manual entry
- Batch the whole day's orders after Agent Fiz builds the lines
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ROUTING
Multi-pharmacy fulfillment, automatic.
After checkout, Fizy Health routes each line to the right LegitScript-certified 503A partner. Agent Fiz gets the lines into the cart. The platform handles the split.
- Each line routes to the correct compounder
- One submit replaces three portal logins
- 503A network with 503B joining the platform
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TRACKING
Status that does not live in email.
Order fulfillment and tracking live per patient line in Fizy Health. Ask Agent Fiz how to find status, or open the order view directly. Either way, your team stops digging through pharmacy inboxes.
- Per-patient, per-line order status
- Proactive shipped and delivered updates
- Agent Fiz answers where to look when staff ask
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RETAIN
Refills and auto-ship on the platform.
Refill reminders and auto-ship programs run on the Fizy Health platform. Agent Fiz helps staff understand how those workflows connect to the cart and checkout so nothing slips when volume spikes.
- Refill workflows tied to patient lines
- Auto-ship configuration on the platform
- How-to guidance in chat when teams need a refresher
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COMPLIANCE
HIPAA from the first conversation.
Agent Fiz conversations are audited, scoped per organization, and designed so PHI stays out of the chat transcript. Patient references use display tokens, not names in the model context.
- BAA signed at clinic onboarding
- Audit trail on agent sessions and approvals
- Organization-scoped access by default
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PARTNER
Pharmacy ops off your plate.
Fizy Health is your pharmacy ops partner, not another portal. Agent Fiz removes the click tax on ordering. The platform carries routing, payment, and tracking so your clinicians stay in exam rooms.
- A partner relationship, not shelfware
- Natural language plus one-cart checkout
- Your team gets back to patients
Who's Agent Fiz for?
Built for cash-pay clinics and telehealth prescribers on 503A.
Whether your bottleneck is the clinical lead placing every order or the front desk asking the same how-to questions, Agent Fiz gives your whole team a plain-English path through pharmacy ops.
- One cart for your whole GLP-1 patient list
- New starts and refills in the same checkout
- Pass-through pricing before you quote members
- Done in minutes, not hours across portals
- One login for every state you serve
- Route lines across 503A partners automatically
- Tracking and tickets tied to every order ID
- Scale volume without hiring pharmacy ops
- One cart for hormones, peptides, and injectables
- Stop re-typing the same patient in three portals
- Pass-through cost on every vial you prescribe
- Your team stays in exam rooms, not vendor UIs
- BHRT, GLP-1, and wellness SKUs in one session
- One checkout across your compounder network
- See landed cost before members pay out of pocket
- Refill reminders so patients do not slip through
- Stable FIZY SKUs across BPC-157, NAD+, and more
- Search once, order every protocol you run
- Multi-pharmacy routing handled per line
- Longevity stacks without a spreadsheet of logins
- One cart for semaglutide, BHRT, peptides, and NAD+
- New consults and refills in the same checkout
- Pass-through pricing before you quote a package
- Done in minutes, not Friday at the front desk
- One cart for every member you prescribe today
- GLP-1, peptides, and NAD+ in one checkout
- See landed cost before you quote a membership tier
- Your team back on the floor, not in vendor UIs
- BPC-157, NAD+, MIC, and GLP-1 in one session
- One checkout across your compounder network
- Pass-through pricing before you quote a package
- Integrative and chiro-med clinics without portal chaos
What it is
What is Agent Fiz for clinic pharmacy operations?
Agent Fiz is Fizy Health's natural-language assistant for pharmacy operations inside the clinical workflow. It is a conversational interface that searches patients, resolves medication strengths to in-stock FIZY SKUs, proposes cart lines with full ordering fields, and answers how-to questions from the product knowledge base. Every write requires explicit human approval before it saves.
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PLAIN ENGLISH
Ops by conversation, not menus
Staff describe patients, medications, and questions the way they would to a colleague. Agent Fiz translates intent into lookups, validation, and proposed actions inside Fizy Health.
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HUMAN APPROVAL
AI proposes, clinicians confirm
Cart mutations never execute automatically. Each proposed line appears as an action card. You review and approve before anything touches a patient record.
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IN-STOCK AWARE
Strengths that can actually ship
Agent Fiz resolves medication strength against your clinic catalog and only proposes SKUs that are in stock and orderable. Out-of-stock strengths are blocked before a proposal is shown.
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PLATFORM NATIVE
Built on the Fizy Health stack
Approved lines land in the same one-cart, pass-through pricing, and multi-pharmacy routing workflow as manual entry. Agent Fiz is the conversational layer, not a bolt-on chatbot.
Frequently asked
Agent Fiz questions, answered.
What is Agent Fiz?
Agent Fiz is Fizy Health's natural-language assistant for pharmacy operations. You talk to it in plain English to find patients, resolve medications, propose cart lines, and get how-to answers about the platform.
Can Agent Fiz add items to my cart automatically?
No. Agent Fiz only proposes cart lines as action cards. A clinician must press Approve before anything saves to the cart. That human-in-the-loop gate is intentional for clinical workflows.
How does Agent Fiz pick the right medication strength?
Agent Fiz calls the catalog to resolve your request to a canonical FIZY SKU, filters to in-stock orderable strengths at your clinic, and recommends the lowest in-stock dose when you ask for it. Out-of-stock options are never proposed.
Can I ask Agent Fiz how to check order status or manage refills?
Yes. Agent Fiz searches the Fizy Health knowledge base to answer how-to questions about order tracking, refills, auto-ship, checkout, and other platform workflows. It can also offer to run the in-chat ordering flow when that is faster.
Is Agent Fiz HIPAA compliant?
Yes. Agent Fiz runs on the same HIPAA-compliant Fizy Health platform with organization-scoped access, audited agent sessions, and a design that keeps PHI out of chat transcripts. Clinics sign a BAA at onboarding.
How is Agent Fiz different from other clinic AI tools?
Most clinic AI tools answer generic questions or draft notes. Agent Fiz is built for pharmacy ops inside the ordering workflow: patient lookup, in-stock SKU resolution, and approval-gated cart lines tied to the Fizy Health one-cart checkout.
Talk your way through today's orders.
Open Agent Fiz, describe what you need, and approve cart lines in minutes. No call required.