What fees should I check before signing with White Label Rx?

Work through each of these with White Label Rx and get the answer in your quote, not in conversation. Shipping and handling: is it per order, per box, flat, or free above a threshold, and does cold-chain add cost? Payment processing: is a card or ACH fee passed to you on each transaction? Platform or software fee: is there a recurring access charge separate from drug cost? Account minimums: is there a minimum order or monthly volume, and what happens if you miss it? Rush or expedited charges: what triggers them? Returns, cancellations, and reships: who absorbs the cost when an order is wrong or rejected?

Once you have those answers, recompute your per-vial landed cost by spreading every applicable fee across the vials in a typical order. The headline drug rate almost always looks better than the all-in number; your patient pricing and margin model should be built on the all-in figure. If a fee is variable, ask for the typical case so you can plan, not just the best case.

Fizy Health is in the same category but structures fees to be legible. It shows resolved per-vial 503A drug cost on each catalog and cart line before checkout, and discloses a single facilitation fee separately at payment. Drug cost passes through; the platform fee is named. That structure makes the checklist short, because the components are already on the screen rather than waiting in a quote.

When you compare White Label Rx to a pass-through model, compare all-in to all-in. Add every confirmed White Label Rx fee to its quoted drug rate, then set that against the visible per-vial cost plus disclosed facilitation fee for the same SKU. Whichever delivers the lower true landed cost on the drugs you actually order is the better deal — regardless of which headline rate looked lower first.