Refill demo and trial
A Refill demo is a guided walkthrough arranged through join.refill.co/demo — the Get Started and Request a Demo flow linked from refill.co. It typically covers the my.refill.co prescriber dashboard, multi-pharmacy routing, and optional Refill Connect patient portal setup. Refill does not publish self-serve sandbox or free-trial terms on its public pages, so the practical question is what the demo covers and which pricing answers you get before committing to onboarding.
This page covers what a Refill demo usually shows, the questions to ask before you sign, and how Fizy Health lets clinics evaluate the real product without a gate.
Treat the demo as your pricing and workflow interview.
Because Refill pricing is quote-driven, the demo is often where you first learn the numbers that decide whether it works for your clinic. Go in with the questions that matter and the SKUs you actually order.
What you need first
- Your real order list Bring the medications you order most — semaglutide, tirzepatide, hormones, peptides — so the demo reflects your true economics, not a generic tour.
- Your pricing questions written down Since rates come via quote, prepare to ask for per-vial landed cost, fees, and how pricing changes with volume before you commit.
- A decision-maker present Have someone who can evaluate margin and approve onboarding in the room so the demo moves your decision forward.
How access works
- 01 Request at join.refill.co/demo Use the Get Started or Request a Demo flow linked from refill.co. Expect a sales-led walkthrough rather than instant my.refill.co access.
- 02 Walk your real workflow Ask to see select-patient, choose-medication, and submit for your actual SKUs, plus order status and tracking.
- 03 Get pricing in writing Before committing, ask for per-vial cost, fees, and onboarding timeline in writing so you can compare against alternatives.
Common access issues
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Pricing deferred to later
If the demo ends without concrete per-vial numbers, your evaluation is incomplete. Press for written pricing before onboarding.
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Generic tour, not your SKUs
A demo on sample medications can hide your real economics. Insist on seeing the lines you actually order.
Evaluating a Refill demo — or comparing how you can trial each platform?
Refill
A demo-led evaluation with bundled infrastructure fits your buying process.
- You want join.refill.co/demo to walk through my.refill.co plus optional Refill Connect before you commit.
- You need outsourced 50-state prescribing and aggregate 503A pricing explained in a guided session.
- Software fees on top of pre-negotiated med pricing are acceptable after you verify landed cost on your top SKUs.
Fizy Health
You want to evaluate the real product without a sales gate.
- You want to sign up self-serve and see pass-through per-vial pricing on your own SKUs.
- You want a guest catalog to compare landed cost before committing.
- You want to run a real validated cart during evaluation, not just watch a slideshow.
What a self-serve evaluation actually shows you.
The best demo is your own data. These outcomes follow from evaluating the live product directly.
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See real per-vial cost on your SKUs
Open the catalog and view resolved 503A landed cost on your top lines before you commit to anything.
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Browse the full formulary yourself
Explore the unified catalog across assigned 503A partners during evaluation, not a curated sample.
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Run a real validated cart
Build a test refill day in one clinic cart and watch validation catch issues before checkout.
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See rejections caught before payment
Cart validation surfaces invalid SIGs and licensure mismatches during your evaluation, not after.
What clinics ask about Refill demos and trials.
- Definition
What is a Refill demo?
A Refill demo is a guided walkthrough arranged through join.refill.co/demo, typically covering the my.refill.co dashboard and optional Refill Connect. It is where many clinics first see the workflow and discuss pricing.
- Trial
Does Refill offer a free trial?
Refill does not publish the terms of a self-serve free trial or a public sandbox on its site. Confirm directly with Refill whether any trial or test access is available for your clinic.
- Preparation
What should I ask in a Refill demo?
Ask for per-vial landed cost on your top SKUs, all fees, the onboarding timeline, and how pricing changes with volume — in writing — so you can compare Refill against alternatives.
- Pitfall
What can go wrong in a Refill demo?
The most common gap is leaving without concrete per-vial pricing or seeing only sample medications. Insist on your real SKUs and written pricing before you commit to onboarding.
- Pricing
Will I see Refill pricing during the demo?
Refill pricing is quote-driven, so the demo is often where pricing is first discussed. Because it is not published, press for written per-vial numbers rather than ranges.
- Alternative
How do I evaluate Fizy Health?
Fizy Health lets clinics sign up self-serve and evaluate the live product, including pass-through per-vial pricing on their own SKUs through a guest catalog and a real validated test cart — no sales gate required.
Sources reviewed June 2026
- Refill public website and FAQ (refill.co), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Evaluate the real product on your own SKUs.
Sign up free, open the guest catalog, and compare pass-through per-vial pricing before you commit. Free to start.