How Refill signup works
Refill signup starts at join.refill.co/demo — the Get Started and Request a Demo flow linked from refill.co. It creates a clinic account and begins verification before your team can order from 503A partner pharmacies at my.refill.co. Refill markets sign up, get onboarded, start ordering, but per-vial catalog pricing is confirmed after onboarding rather than on a fully public price list, so plan for a verification gate between signup and your first order.
This page explains what Refill signup involves, what to confirm before you commit, and how Fizy Health handles self-serve signup with same-day catalog access.
Signup creates the account — verification unlocks ordering.
Refill describes a sign-up, get-onboarded, start-ordering sequence. For a compounded-medication platform, the meaningful gate is verification, not the form itself, so it helps to know what each step asks for.
What you need first
- Clinic and prescriber identity Expect to provide clinic details and prescriber identity. Compounded ordering requires verifying who is prescribing, so signup is the beginning of that check.
- A decision-maker to complete onboarding Signup typically needs someone who can complete verification and accept terms on behalf of the clinic, not just an interested staff member.
- Clarity on the access timeline Confirm whether ordering opens immediately after signup or after a verification window, so your launch plan is realistic.
How access works
- 01 Start at join.refill.co/demo Complete the Get Started or Request a Demo flow linked from refill.co to register the clinic and begin verification.
- 02 Complete onboarding and verification Provide the clinic and prescriber information Refill requires so the account can be approved for ordering.
- 03 Invite your team Once verified, add prescribers and staff so each person signs in under their own role.
- 04 Place your first order After approval, follow the select-patient, choose-medication, submit flow to your assigned 503A partners.
Common access issues
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Expecting instant ordering
If ordering does not open the moment you sign up, verification is likely still in progress. Confirm the expected timeline up front.
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Wrong person starts signup
If signup stalls at verification, the account may have been started by someone who cannot complete clinic onboarding. Route it to a decision-maker.
Evaluating Refill signup — or comparing self-serve onboarding?
Refill
Demo-led onboarding with bundled infrastructure fits your launch.
- You want join.refill.co/demo onboarding plus optional Refill Connect for a white-label patient portal.
- You need outsourced 50-state prescribing through Refill's provider network, not just pharmacy routing.
- Aggregate 503A pricing across Refill's network beats your solo contracts after you verify totals in onboarding.
Fizy Health
You want to sign up and reach the catalog the same day.
- You want self-serve signup at app.fizy.health with no required sales call to get started.
- You want NPI and DEA validated at onboarding so approval happens in minutes, not days.
- You want a guest catalog to compare pass-through pricing before you finish verification.
What signing up actually gets your clinic.
Signup should lead straight to value. These are the outcomes once your clinic account is created on a self-serve platform.
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Reach the formulary the same day you sign up
Browse the unified 503A catalog with pass-through pricing as soon as your clinic is verified.
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One account across every clinic you run
Sign up once and switch organizations and locations from a single login.
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Invite your team right after signup
Add prescribers and staff with NPI, DEA, and role-based access from the start.
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Build your first refill day in one cart
Add every patient who needs an order into one clinic cart for a single validated checkout.
What clinics ask about Refill signup.
- Definition
What is Refill signup?
Refill signup is the clinic registration step that creates an account and starts verification before your team can order from 503A partner pharmacies. It is a B2B clinic registration, not a patient signup.
- Process
How do I sign up for Refill?
Start at join.refill.co/demo, linked from refill.co as Get Started or Request a Demo. You create a clinic account, complete verification with clinic and prescriber details, then invite your team and sign in at my.refill.co once approved.
- Timeline
Can I order immediately after Refill signup?
Not necessarily. Refill does not publish a self-serve instant-access path, so plan for a verification gate between creating an account and placing your first order. Confirm the timeline with Refill.
- Requirements
What do I need to sign up for Refill?
Expect to provide clinic details and prescriber identity, since compounded ordering requires verifying who is prescribing. A clinic decision-maker should complete onboarding and accept terms.
- Cost
Is Refill signup free?
Refill does not publish per-vial pricing or signup fees on its public pages and directs clinics to contact for a custom quote. Confirm any signup or platform costs directly during onboarding.
- Alternative
How is Fizy Health signup different?
Fizy Health offers self-serve signup at app.fizy.health with NPI and DEA validated at onboarding, a guest catalog to compare pass-through pricing, and same-day access to the catalog once your clinic is verified.
Sources reviewed June 2026
- Refill public website and FAQ (refill.co), reviewed June 2026.
- Fizy Health platform capabilities reflect the live product.
Sign up and reach the catalog the same day.
Create your free Fizy Health account, verify with NPI and DEA, and compare pass-through pricing on your top SKUs. Free to start.